Service Inclusions
Have a unique experience by staying at our HakuLife properties, to simply enjoying the beautiful and comfortable accommodations that we have to offer in our Luxury and Signature collection.
| Services |  |  |  |
|---|---|---|---|
| Welcome and Departure | |||
| HakuLife Welcome Experience? | ✔ | N/A | N/A |
| Luxury Collection Welcome Experience? | N/A | ✔ | N/A |
| Signature Collection Welcome Experience? | N/A | N/A | ✔ |
| Welcome Gift? | ✔ | ✔ | ✔ |
| Winter In-resort Arrival and Departure Shuttle Service? | ✔ | ✔ | ✔ |
| Departure Gift? | ✔ | ✔ | ✔ |
| In-House Service Team | |||
| Private Chef? | ✔ | $ | $ |
| Butler Team? | ✔ | $ | $ |
| Dedicated Chalet Manager? | ✔ | N/A | N/A |
| Chalet Host Team? | ✔ | N/A | N/A |
| Itinerary Curation? | ✔ | N/A | N/A |
| Specialist Concierge Team? | ✔ | N/A | N/A |
| Specialist Guest Service Team | N/A | ✔ | ✔ |
| Restaurant & Taxi Booking Service? | ✔ | N/A | N/A |
| In-house Dining | |||
| Daily In-house Prepared Breakfast? | ✔ | N/A | N/A |
| Daily Apres-Ski Hors D'oeuvres? | ✔ | N/A | N/A |
| Private Chef Dinners (Selection of Menus)? | ✔ | N/A | N/A |
| Free Flow Bar? | ✔ | N/A | N/A |
| For A Comfortable Stay | |||
| Haku Collection Housekeeping? | ✔ | N/A | N/A |
| Luxury Collection Housekeeping? | N/A | ✔ | N/A |
| Signature Collection Linen and Towel Change? | N/A | N/A | ✔ |
| Daily Turndown Service | ✔ | $ | N/A |
| Washing Machine and Dryer | ✔ | ✔ | ✔ |
| Dry Room for Ski Storage | ✔ | ✔ | ✔ |
| Amenities | |||
| Nespresso Machine? | ✔ | ✔ | ✔ |
| Bathroom amenities? | ✔ | ✔ | ✔ |
| Hair dryer | ✔ | ✔ | ✔ |
| Extra futon? | ✔ | ✔ | $ |
| Baby crib/cot? | ✔ | ✔ | $ |
| High chair? | ✔ | ✔ | ✔ |
| Essential cooking equipment? | ✔ | ✔ | ✔ |
| Tableware | ✔ | ✔ | ✔ |
| Cutlery | ✔ | ✔ | ✔ |
| Dedicated Boots and Jacket Drying Room? | ✔ | ✔ | ✔ |
| Tea & Coffee making facilities | ✔ | ✔ | ✔ |
| Dining ware | ✔ | ✔ | ✔ |
| Dishwasher? | ✔ | ✔ | ✔ |
| Fire Extingusher | ✔ | ✔ | ✔ |
| Heating | ✔ | ✔ | ✔ |
| Kitchen | ✔ | ✔ | ✔ |
| Kitchenware | ✔ | ✔ | ✔ |
| Laundry Facilites | ✔ | ✔ | ✔ |
| Refrigerator | ✔ | ✔ | ✔ |
| Smoke Alarm | ✔ | ✔ | ✔ |
| Towels & linens | ✔ | ✔ | ✔ |
| In Resort Transportation | |||
| On Demand Chauffeur Transportation? | ✔ | N/A | N/A |
| Ski Anywhere Anytime Service? | ✔ | N/A | N/A |
| Restaurant/Onsen Shuttle Service? | ✔ | N/A | N/A |
| Ski Lift Shuttle Service? | N/A | ✔ | ✔ (Furano only) |
| Winter In-resort Arrival and Departure Shuttle Service? | ✔ | ✔ | ✔ |
| Get Active and Rejuvenate | |||
| In-villa Private Onsen? | ✔ | N/A | N/A |
| HakuVillas Spa? | ✔ | N/A | N/A |
| State of the Art GOLFZON Simulator? | ✔ | $ | $ |
| Gym | ✔ | N/A | N/A |
| In-villa Ski Fit | $ | N/A | N/A |
| Entertainment | |||
| Karaoke | ✔ | N/A | N/A |
| Smart TV or Apple TV | ✔ | ✔ | ✔ |
| Netflix | ✔ | N/A | N/A |
| High speed wifi | ✔ | ✔ | ✔ |
| Xbox | ✔ | N/A | N/A |
| Shuffleboard? | ✔ | N/A | N/A |
| Wifi | ✔ | ✔ | ✔ |
| The H2Life Promise: We will guarantee that you have a sensational experience or we will provide 10% off your next booking with us. | |||
✔ = Included in accommodation price
$ = Additional Cost
**Please note that some services may be reduced or limited depending on the season or during times of low occupancy**